After working in the elevator industry for 21 years with Otis Elevator Company, Suzanne established Elevator Management Services in 2007. Suzanne has extensive technical elevator training through academic and field work. A certified Qualified Elevator Inspector, Suzanne also possesses a Bachelor of Science in Electrical Engineering from Pennsylvania State University and an M.B.A. from Carnegie Mellon University. In 2018, Governor Tom Wolfe appointed Suzanne to the newly created Pennsylvania Elevator Safety Board. The Board arbitrates variance requests and is developing a new elevator code for Pennsylvania.
She has a wealth of experience assessing elevator maintenance and writing modernization specifications, having negotiated and managed hundreds of elevator contracts.
Her expertise includes: