Elevator Maintenance Management
- Analyze services calls to ensure work is completed with positive resolutions, intermittent problems are addressed, and applicable resources required — such as field engineers, service teams and materials — are dedicated to the elevator.
- Review service calls with elevator company, ensuring that the root cause of a service issue is discovered and apply the resolution to similar elevators.
- Ensure that any deficiencies generated by the state-required, semi-annual inspection — a written report for the elevator maintenance company which includes repairs needed to be made that are covered by the existing elevator maintenance contract — are completed.
- Expedite repairs and minimize the time the elevator is out of service.
- Ensure that all minimum maintenance requirements are met and calculate penalties for missed maintenance, elevator out-of-service and slow response times.
- Conduct a meeting with the elevator maintenance company to review deficiencies, contract compliance, service calls, and invoices.
- Set maintenance goals for the elevator maintenance company.
- Audit elevator equipment to ensure that repairs were made by the elevator maintenance company.
- Review invoices and ensure that the invoices are correct and that work covered by the maintenance contract is not invoiced.
- Obtain and review pricing for small upgrades not covered by the maintenance contract.